Privacy Policy
Last updated:
We respect your privacy. This Privacy Policy explains how Visa Assist Pro (“we”, “us”) collects, uses, and protects your information.
Information we collect
- Account data: email address and basic profile information you provide.
- Case data: information you choose to store (e.g., checklists, uploads). Do not upload anything you are not comfortable storing.
- Usage data: device, browser, and analytics events to improve the service.
How we use information
- Provide, maintain, and improve the service.
- Communicate updates, security alerts, and support messages.
- Generate non-identifying analytics to guide product decisions.
How we share information
We do not sell your personal information. We may share data with trusted vendors who help us operate the service (e.g., hosting, email), subject to confidentiality and security obligations, or when required by law.
Data security & retention
We use HTTPS and encrypt data at rest. No method is 100% secure, but we work to protect your information. We retain data for as long as your account is active or as needed to provide the service. You may request deletion at any time.
Your choices
- Access, correct, or delete your information by contacting support.
- Unsubscribe from marketing emails via the link in any email.
International users
Your information may be processed in countries other than your own. By using the service, you consent to such processing where permitted by law.
Children
Our service is not directed to children under 13, and we do not knowingly collect data from them.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a new “Last updated” date.
Contact
Questions? Email us at info@visaassistpro.com.
Analytics
We use a privacy-friendly analytics provider (Plausible) to measure overall site traffic and usage trends without cookies or tracking individuals. Only aggregate data (e.g., page views, referrers) is collected. Learn more at plausible.io.